We provide not only fantastic e-bikes, but also the extra bit of comfort with service.

Service for Delight

In Comate, we provide 7day x 24-hour services to our customers, we are glad to answer questions for you about bike configuration, bike sales, order status, unboxing and assembly, regular maintenance and so on. Our service team is available by mail: or online chat at any time, and happy to assist you with any question you might have.   


  • Trouble Shooting
    Trouble Shooting
    Not sure how to assemble your new bike? or perhaps something not feel right in your ride? Here are the answers by video.
  • FAQ
    Browse our frequently asked questions to find your answers, or get more information about your Comate e-bike
  • Contact us
    Contact us
    Rather than a auto-answer robot, our live chat agents always offer efficient and personal services.
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